Okay, I'm done fighting with the internets, and a million apologies for the more-intermittent-than-usual posting these last few weeks. Let's pick up where we left off last week.
So after reading this article the question I have is whether a capital investment in exhibits is the right choice for small museums that are struggling, and as usual, I don't have any real answers. I certainly agree that interactive and immersive exhibits are more appealing and educational for the general public, and it's time for many of the older static diorama-type exhibits to be retired. They were brilliant in their day, introducing museum-goers to lands and ideas they couldn't imagine, but that era has been blown away by the age of internet. People today need more than manikin soldiers in French-Indian War uniforms to be engaged in the history of a region, and the folks at Fort William Henry are definitely on the right track with that concept.
What I'm less certain about is whether those improvements are the right choice all of the time. And I'm working through this in my head as I type, so forgive any incoherence, but part of me really wonders if updated digital exhibits is really going to bring visitors in the door of those tiny out-of-the-way museums. I'm at war with myself on this, because I want people to go and enjoy those tucked away historical sites, I really do. But knowing how hard it is to get visitors into shiny new high-profile museums I worry that there's very little that will induce them to go into the older museums that have less excitement surrounding them. The pessimist in me thinks that visitors will look at updated exhibits in an older smaller museum as a lipstick-on-a-pig solution; touchscreens and new recordings might not be enough to convince people who visited in the past that it's worth checking out again. We've talked about what it takes to get people in the door in the past, and the Debbie Downer part of me worries a lot at updated exhibits just aren't enough.
But when I step back, reread the article, and think about what other solutions there might be, I have to admit that I think updating exhibits is probably the most important thing a smaller and older museum can do. You can have an amazing ad campaign, brilliant membership offerings, and the most dedicated team out there--but getting people in the door won't matter if they never want to come back again. New exhibits are not a silver bullet--they aren't going to magically bring in new visitors--but they are an incredibly important step in the revitalization of a museum. I still firmly believe that museums need the whole package of history, innovation, and community, but the more I think about it, the more I think that exciting and updated exhibits are the first link in that chain.
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